Refund Policy :
Your satisfaction is our priority. Please read our policy carefully before initiating a return or exchange.
Eligible for Return or Exchange:
Damaged or defective items
Incorrect items
Quality not as shown (for exchange only)
Conditions:
Request must be made within 24 hours of delivery.
A complete unboxing video is required as proof.
Item must be unused, with original packaging and tags.
Return shipping cost is the customer’s responsibility.
How to Request Return/Exchange:
Contact our customer service team.
Provide your order number, item(s), and reason.
Follow the instructions provided and ship the product.
Once received, we’ll process:
Refund: within 4–6 working days
Exchange: new item will be dispatched; price differences will be adjusted.
We reserve the right to refuse requests that don’t meet our conditions.